BROWSER We recommend the use of Chrome for best experience with Berst.io You may also try Opera, Brave, Edge and other chromium based browsers.
POWER SETTING (Laptop Only) If you are working from a Laptop on battery mode your performance settings may significantly impact your call experience. On Mac you should Switch off Low Power mode On Windows you should set your battery performance to Best Performance on battery
BANDWIDTH Participants require a 4Mbps up and 4Mbps down for best performance.
MOBILE Mobile devices are supported via the Berst.io iOS App and Android App.
MICROPHONE AND WEBCAM You must enable access to your microphone and webcam to your browser. There may also be operating system specific settings you may need to change.
NETWORK Berst.io runs on the Jitsi as a Service (JaaS) platform and requires access to specific ports to work. At a minimum the following requirements must be met and may require your company's IT department to allow access to the following - Open TCP port 443 - Open UDP Port 10000 - Whitelist the domain berst.io, 8x8.com, 8x8.vc, jitsi.net
If you cannot connect to our platform, try to disconnect from any corporate VPN or network you may be behind Some firewall/proxy rules only allow for SSL traffic over port 443. You will need to make sure that non-web traffic can also pass over this port.