Our Approach to Security

We are serious about security.

Our platform is building using the Jitsi as a Service platform which received a 3rd party certification of its HIPAA compliance and uses a secure open source platform https://jitsi.org/.

All communications between a user and our servers is encrypted hop to hop.
We do not store any customer data other than general tracking data to improve our platform.
All conversational data associated with a conference is ephemeral and disappears once all participants leave a room.
In order to store this type of data you must use a 3rd party tool to store this information.
• Payment details are handled via Stripe and is PCI DSS compliant.
• All customer data resides in Mailchimp which is a SOC2 certified company.

We also provide three additional major approaches of further securing your room.
These approaches provide a balance of security with ease of access, controlled at the room owners discretion.

  1. RANDOMISE ROOM ID - room owners can select to use a human readable ID for their room or a randomly 32 character long auto-generated ID which can be regenerated on demand. This allows a room owner to choose between the benefits of a static room link that is human readable or the security benefit of changing your room ID to a random 32 character long ID as needed
  2. SECURE ROOMS - rooms can be locked or passworded by participants preventing unwanted guests from joining a room.
  3. RESTRICT CONTROLS - room owners can restrict the controls that participants and named facilitators are able to use.

Note: Tracking codes are used with Google and Facebook in order to help us improve our experience

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